Refund Policy
PMH-BC Question Bank Refund Policy
PMH-BC Question Bank Refund Policy
Refund Policy for Courses and Question Banks:
- Full Refund Window:
- You are eligible for a full refund within 7 days of purchase. BoardCerts will ask for a reason for the refund and may request a telephone call discussion, as BoardCerts strives to understand the reason behind all requests to better improve their products. However, a refund will always still be issued, as long as it is within 7 days of purchase. Access to BoardCerts products will be removed as soon as a refund is issued.
- After the 7-day period, refunds will not be issued under any circumstances.
- CE Credit Eligibility:
If a refund is requested and processed, you will forfeit eligibility for any Continuing Education (CE) hours associated with the course or question bank. - Payment Method:
Refunds will be issued back to the original payment method used at the time of purchase. - Non-Transferable Orders:
Purchases are non-transferable and cannot be assigned to another individual or account. - Refund Request Process:
To initiate a refund, send an email to
support@BoardCerts.com
with your order details and the reason for your request.
Cancellation Policy:
- Course Access and Cancellation:
- Once access is granted to a course or question bank, cancellation requests are limited to the refund policy period (7 days from purchase).
- Technical Issues: If you experience technical issues accessing the content, please contact us at support@BoardCerts.com for assistance before requesting a refund..